Merchant information
The Limo4me service is operated by “K4 KOSOVIĆ” D.O.O. HERCEG NOVI, PIB / Tax ID 04377834, Registry no. 5-0135800/001, registered office: Narodnog fronta 31, Meljine, Herceg Novi, Montenegro. Limo4me is the service/trading name used on this website.
Ordering
Limo4me does not use an automatic tour or booking catalogue. A ride is arranged directly with Limo4me by phone, email or social media. Before payment, the customer and Limo4me agree the essential ride details, including availability, pickup, destination, date/time and price.
The online payment form is intended to pay an amount for a ride that has already been agreed. Submitting a card payment by itself does not create a new ride reservation where the ride has not previously been confirmed by Limo4me.
Payment
The agreed service amount is paid online in EUR with Mastercard®, Maestro® or Visa. After the customer enters the agreed amount and accepts these Terms & Conditions, the website creates a unique Monri payment request and redirects the customer to Monri’s secure payment page.
Card details are entered with Monri and are not stored by Limo4me. The total amount charged by Limo4me is the EUR amount confirmed for the ride and entered in the payment request. There is no physical-shipping charge for this service.
If the card account is in another currency, the card issuer/card scheme may convert the EUR charge into the account currency using its applicable exchange rate. The final amount shown on the card statement may therefore differ due to currency conversion.
Delivery / performance of the service
The purchased service is passenger transportation; no physical product is shipped. Delivery means providing the agreed limousine/transfer service at the agreed pickup location and date/time.
The customer should provide accurate contact, pickup and travel information and should promptly notify Limo4me of relevant changes. Limo4me will use reasonable efforts to perform the confirmed service as agreed. Traffic, weather, border conditions and other circumstances outside reasonable control can affect travel times.
Complaints, cancellations and refunds
Questions, complaints and cancellation requests can be submitted to office@limo4me.me or by phone at +382 68 257 017. Please include the passenger name, service date/route and, where available, the payment or ride reference so the request can be identified.
Cancellation and refund conditions for a particular ride are communicated when that ride is confirmed. By paying, the customer confirms the cancellation conditions communicated for that reservation.
If Limo4me cancels a confirmed service or cannot provide the paid service, the amount paid for the unprovided service will be refunded. If the customer cancels, the refundable amount and any cancellation charge follow the conditions communicated before payment. Approved card refunds are returned to the original payment method; the time for the credit to appear can depend on the card issuer and payment network.
If a complaint concerns a service already provided, Limo4me will review the circumstances and contact the customer with the proposed resolution. This does not limit rights that cannot be excluded under applicable consumer law.
Contact
“K4 KOSOVIĆ” D.O.O. HERCEG NOVI · Limo4me – Montenegro Limousine Service · PIB / Tax ID: 04377834 · Registry no.: 5-0135800/001 · Narodnog fronta 31, Meljine, Herceg Novi, Montenegro · Phone: +382 68 257 017 · Email: office@limo4me.me · Website: www.limo4me.me.